Although the Commission reviews every complaint we receive, we can only accept complaints that meet the requirements outlined in Canadian Human Rights Act.
Throughout the process, Commission staff tailor the services they provide to best meet the needs of those asking for help. Whenever possible, the Commission encourages people to try to resolve their disputes informally and at the earliest opportunity. This often involves mediation.
When warranted, the Commission can refer the case to the Canadian Human Rights Tribunal for a hearing. In some cases, the Commission will participate in the hearing to represent the public interest. The following numbers are related to complaints that were accepted by the Commission in 2018.
The Commission accepted
This is the highest in a decade.